Serviceable Locations

• We currently deliver to selected PIN codes within [list of regions/states]; availability will be shown at checkout.​
• Orders to non-serviceable locations will not be accepted or will be cancelled with a refund if already paid.​

Order Processing Time

• Orders are usually processed within [X] working days after payment confirmation or successful COD order placement.​
• Orders placed on weekends or public holidays may be processed on the next working day.​

Delivery Time

• Estimated delivery time is [X–Y] working days from dispatch, depending on location and courier service.​
• Delays may occur due to unforeseen circumstances like traffic, weather, strikes, or regulatory checks.​

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you confirm your order.​
• We may offer free shipping promotions subject to minimum order value or specific conditions.​

Order Tracking

• Once shipped, you will receive a tracking ID and link via email/SMS to monitor the status of your shipment.​
• Tracking information depends on data shared by the courier partner and may not update in real time.​

Delivery Attempts

• In case of COD orders, the courier will typically make [X] attempts to deliver the package.​
• If delivery fails due to incorrect address or repeated unavailability, the order may be cancelled and return shipping charges may apply.​

Damaged or Tampered Packages

• If the package appears tampered with, damaged, or opened, please do not accept delivery and immediately contact our support with photos of the package.​
• If you accept a visibly damaged package, our ability to process replacements or refunds may be limited.​